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Become a part of our dedicated team of volunteers at Medical City Children's Hospital and contribute to our mission of providing care to our community.

Guest and Volunteer Services at Medical City Dallas

The Volunteer Center is located on the first floor of Building A in Suite A-070.

Volunteerism is one of our greatest sources of pride at Medical City. Volunteers at Medical City Dallas and Medical City Children's Hospital serve in more than 30 areas of the hospital.

Medical City Dallas volunteers assist in achieving the hospital's mission and vision by providing comfort services and support to the patients, families, visitors and staff. They also interact with the community to positively promote volunteerism in connection with the objectives of Medical City Dallas.

For more information, contact Volunteer Services at (972) 566-7066

Student Volunteer Program (High School and College)

The minimum age to volunteer is 16-years-old at the time the application is submitted.

All student volunteers are scheduled one semester at time:

  • Spring Semester: Jan 16- May 31
  • Summer Semester: Jun 1 - Aug 31
  • Fall/Winter Semester: Sept 1- Jan 15

Applications must be submitted at least 30 days prior to the start date of semester.

Adult Volunteer Program

  • Scheduled one calendar year at time.
  • MUST commit to one 4-hour shift per week, every week.
  • Consistent attendance is required.
Volunteer information 

Specific Volunteer Opportunities

Medical City volunteers serve in the following areas of the hospital.

  • Guest and Volunteer Services (Visitor Center, Hospital Lobbies)
  • Cardiovascular Services
  • Chaplaincy Services (Pastoral Care)
  • Emergency Services
  • Food and Nutrition Services
  • Imaging Services
  • Medical Staff Services
  • Oncology Services
  • Pediatric Services
  • Pharmacy Services
  • Surgical Services (Family Surgery Waiting Rooms, Adult Day Surgery)
  • Therapy Services (Outpatient Rehabilitation)
  • Women's Services
  • Special Events

The Medical City Dallas Auxiliary

Fast Facts About the Medical City Dallas Auxiliary
  • 501(c)(3) non-profit organization established November 13, 1978
  • Governed by Medical City Dallas Auxiliary Board (12 members)
  • General Assembly comprised of all senior and adult volunteers
  • Philanthropic work, fundraising and donations directly support patients, visitors and staff at MCDH/MCCH and members of our communities

Every adult volunteer at Medical City Dallas is also a member of the Medical City Dallas Auxiliary. This strong volunteer organization not only provides the personal touch helpful to patients in our hospital, but also helps keep our hospital sensitive to the community's impression of the patient care rendered in and by Medical City Dallas. The Medical City Dallas Auxiliary Program provides service and education. We support patient service in a number of ways (ie. providing direct aid for indigent patients through the Indigent Medication Fund, providing gifts and toys for the Pediatric Toy Closet).

Proceeds from auxiliary fundraisers and projects are designated for scholarships, educational programs, operations of the auxiliary, and non-revenue producing items benefiting patients, families and communities. Proceeds are distributed for tax-exempt purposes, with emphasis placed on providing health career scholarships.

The Medical City Dallas Auxiliary is a non-profit, self-governing organization, authorized by the Medical City Dallas Board of Trustees. We hold two to three fundraising projects a year, sell popcorn and deliver flower arrangements to patients. With the funds raised through these projects, the Auxiliary provides six to eight scholarships annually for students in specific medical/healthcare classes (Except Pre-Med).

For more information, contact Volunteer Services at (972) 566-7066 or by email.

Medical City Dallas Auxiliary Board Accomplishments


  • Awarded $325K through Annual Scholarship Fund program
  • Standing bi-annual donation of "Good Grief" books to Chaplaincy Ministries, Inc.
  • Annual contribution and oversight of Indigent Medication Fund for MCDH/MCCH patients
  • Monetary awards ($500 each) given annually to Lois Robillard & Irma Bartlebaugh Service Excellence recipients (Hospital Week)
  • Donated $43K to local non-profits through Annual Community Outreach program (ex. Patriot Paws)
  • Hosts Annual Golf Tournament (Proceeds directly go to benefit the Chaplaincy Ministries, Inc. and the Hospital's Annual Community Project)

Becoming a Volunteer Application Process

We have more than 30 areas and programs where volunteers give their time, guidance and input. The three simple steps involved in becoming a Medical City Dallas volunteer are:

Complete and submit an application

Download the appropriate application forms and complete

  • Fax to 972-566-6489
  • In person with Volunteer Services located in the Visitors Center at Medical City Dallas
  • Mail the application

Medical City Dallas
Volunteer Services Dept.
Visitor Center
7777 Forest Lane, Building A, Suite A-070
Dallas, Texas 75230

Telephone Screening/Peer Interview

After your application has been reviewed, a volunteer leader will call you to conduct a brief telephone screening/ peer interview.

If approved, an appointment will be scheduled to complete next steps in the application process

  • Complete initial paperwork and Hospital Orientation for Volunteers Authorization Forms
  • For adults and students (ages 18 and above), complete a background check
  • Health screening/ TB test
  • Review of current vaccinations (Tdap, MMR, Varicella, Seasonal Flu)
  • Badging

*Completion of these steps does not guarantee acceptance as a volunteer.

Other Requirements

Annual Requirements (during the month of March)
  • Complete Annual Common Review
    • Annual Health Screening
    • PPD (TB Test)
    • Current vaccinations (Tdap, MMR, Varicella, Seasonal Flu)
    • Review/Sign Annual Confidentiality and Security Agreement
    • Complete Emergency Contact form
    • Complete Annual Volunteer Training Competency
  • Complete any additional required education or training for volunteers
  • Scheduling Requirements

    Shifts are Mon - Fri: 9:00am – 1:00pm and 1:00pm – 5:00pm and may vary depending on assignment.

    • Student Volunteers (High School and College)
      • Scheduled one semester at a time (Spring, Summer, Fall/Winter).
      • MUST commit to a minimum of one 4-hour shift per week, every week for the entire semester.
      • Only one absence per semester is allowed.
    • Adult Volunteers
      • Scheduled one calendar year at a time.
      • MUST commit to one 4-hour shift per week, every week.
      • Consistent attendance is required.