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Ask a Nurse Program at Medical City Children's Hospital

If you need medical advice for a non-emergency health issue or need help finding the right specialist, Medical City Healthcare's Ask a Nurse hotline is available to assist you.

Questions about your child's health? Ask a Nurse!

Ask a Nurse is a free service for pediatric patients, available 24 hours a day, 7 days a week. Before contacting your primary care physician, call 888-563-KIDS(5437)! Immediate and quality assistance regarding your child's healthcare is only a phone call away with Ask a Nurse.

When your doctor's office is closed, simply call 888-563-KIDS(5437) to speak with an experienced nurse to answer your questions.

Did you know?

  • The Ask a Nurse average answering time is less than 49 seconds
  • Ask a Nurse is available even on holidays
  • Experienced nurses that are specially trained in pediatrics are waiting for your call
  • If your child requires further medical treatment, Ask a Nurse offers "direct access" to physicians at Medical City Children's Hospital

Don't forget! Always follow up with your primary care physician after contacting Ask a Nurse.

For questions big or small, Ask a Nurse can help with them all! It is free to call 888-563-KIDS(5437)!

For medical emergencies, always call 911.