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For employees

Access valuable resources tailored for you as an employee of Medical City Healthcare.

Apple iOS 8 - hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.


For physicians / Office staff

HCA IT&S has introduced a new method for physicians to connect to our systems remotely, whether at home or in their office. This new tool will significantly improve log in time, and presents a desktop image that closely matches what physicians see in our facilities.

Citrix (VDI)

Support

Physicians and office staff for all facilities: (877) 422-2060.


For employees

Simplified Remote Access (SRA) is a way for employees using HCA owned devices to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

Simplified remote access

Support


SecureID Token

Remote access for users with RSA security tokens (SecurID).


Discrimination or retaliation standards

Discrimination relating to employee reporting a violation of law.

(b) In accordance with HSC, §161.134(a), and §133.41(o)(2)(I)(i)(III) of this title (relating to Hospital Functions and Services), a hospital may not suspend or terminate the employment of, discipline, or otherwise discriminate against an employee for reporting in good faith to the employee's supervisor, an administrator of the hospital, a state or federal regulatory agency, a national accrediting organization or a law enforcement agency a violation of law, including a violation of the Act or this chapter. For purposes of this subsection, a report is not made in good faith if there is not a reasonable factual or legal basis for making the report.

(c) Retaliation relating to nonemployee reporting a violation of law. In accordance with HSC, §161.135(a), a hospital may not retaliate against a person who is not an employee for reporting a violation of law, including a violation of the Act or this chapter.

Texas Administrative Code, Title 25, Part 1, Chapter 133, Subchapter C, Rule §133.43