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About us

The skilled providers at Medical City Healthcare are dedicated to providing advanced, high-quality healthcare services to communities in North Texas.

Medical City Healthcare is comprised of:

  • 19 North Texas hospitals
  • 5 off-campus emergency rooms
  • 15 ambulatory surgery centers
  • 57 CareNow Urgent Care centers
  • 15,000 employees
  • 5,000 active physicians
  • 6,000 nurses
  • 3,700 licensed beds
  • 163,000 patient admissions
  • 1.2 million outpatient visits
  • 634,000 ER visits
  • 98,000 surgeries
  • 20,000 babies delivered
  • $306 million in charity & unreimbursed care
  • 6 Magnet® hospitals recognized for nursing excellence on 10 campuses
  • 4 accredited Comprehensive Stroke Centers
  • 11 trauma centers
  • Only Level I Trauma Center in Collin County
  • 1 burn center
  • $77 million in property, sales and federal income taxes
  • $5.3 billion in economic impact
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Medical City Healthcare Mission, Patient Promise, Values and Vision

Our Mission
Above all else, we are committed to the care and improvement of human life.

Our Patient Promise
We are committed to excellence always: every action, every patient, every time.

Our Values
A — Accountability
L — Leadership
W — Willingness
A — Attitude
Y — "You First"
S — Safety

Our Vision
The destination of choice for healthcare excellence.

In North Texas




As part of HCA Healthcare (NYSE: HCA), we lead the industry in putting patients first. We work every day to ensure an environment where our physicians provide strength, expertise and experience, and our partners are entrusted to act with absolute integrity.

Our focus on patient safety and quality is grounded in evidence-based medicine and is delivering better outcomes for our patients every day. As part of our continuous quality improvements, Medical City Healthcare benchmarks our rankings in emergency department wait times, door-to-balloon times and key service line indicators as reported by CMS.

All of our or our affiliates’ trademarks, service marks and trade names (“Trademarks”), including the Medical City Logo, are trademarks or registered trademarks that belong to us or our affiliates, unless stated otherwise.


Medical City Healthcare community impact

Medical City Healthcare is proud to offer a number of services and support to the Dallas - Fort Worth and North Texas region.

These healthcare services are further supported with strategic partnerships including:

Medical City Healthcare is also proud to support the Dallas / Fort Worth area through philanthropic donations, volunteer support and community service initiatives.

CareNow® Urgent Care in North Texas

Medical City Healthcare is proud to be affiliated with CareNow® in North Texas. Our patients can access our affordable walk-in clinic alternative for minor illnesses and injuries, like cold and flu, sports physicals and minor strains or sprains.

CareNow® has more than 57 urgent care clinics from Denton, McKinney to Burleson. They don’t require appointments so you can walk-in or use our Web Check-In to wait from home.

CareNow® urgent care centers offer the highest service, value and convenience:

  • Walk-ins welcome, no appointment necessary
  • Web Check-In® to wait from home
  • Open seven days a week with extended hours
  • On-site lab and X-ray services
  • CareNow® accepts most major health insurance plans
  • Treatment for adults and children older than 3 months

If you need a higher level of care, CareNow® can connect you with our family of specialized physicians and ERs.


Our urgent care clinics

Your time is valuable — that’s why we are affiliated with CareNow® Urgent Care. These convenient urgent care centers provide a wide range of medical services with the convenience of extended hours, walk-in visits, and online Web Check-In® so you can wait from home.

CareNow® is committed to providing patients with better, quality care at an affordable cost. Our clinics are open seven days a week and stay open late to provide you with care when you need it most.

Find a CareNow® near you 

ER and urgent care

Urgent care locations or walk-in clinics typically treat minor illnesses like the flu or strep throat, which makes CareNow® urgent care locations ideal for treating 24-hour bugs and minor illnesses if you are unable to see your primary care doctor.

Although urgent care centers are equipped to quickly diagnose and treat a variety of minor illnesses and injuries, if you are experiencing a life-threatening medical emergency call 911 immediately.

Emergency Room

  • Suspected heart attack or stroke
  • Trouble breathing, severe allergic reactions
  • Deep wounds with heavy bleeding
  • Broken bones
  • Severe burns
  • Head injuries, concussions
  • Severe headaches, dizziness, confusion, seizures
  • High fever, uncontrolled nausea or diarrhea, dehydration
  • Coughing or throwing up blood, blood in stool
  • Suspected poisoning or drug/alcohol overdose

Urgent care

  • After-hour care for minor injuries and illnesses
  • Cold, flu, earaches, sore throat, fever
  • Sprains, strains, simple bone and joint injuries
  • Cuts and scrapes that may need stitches
  • Bites, stings, poison ivy, hives or rashes
  • X-rays
  • UTIs & STIs
  • Sports physicals and other tests
Find out more on CareNow's blog 

More than just an Urgent Care Center

The family friendly healthcare providers at CareNow® treat and evaluate a wide variety of conditions, perform physicals and offer tests for many common illnesses.

CareNow® also provides quick on-site testing and immunizations like flu shots and X-rays.

Common reasons to visit urgent care

Some common reasons to visit CareNow® include:

CareNow® is also connected to other providers, specialists and hospitals in your community. If your health concern needs additional treatment, we can quickly refer you to one of our many affiliated specialists near you.

Our patients can be confident that when they walk into CareNow® they will receive convenient, high-quality care that is backed by the nation’s most patient-centered health system: HCA Healthcare.

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Medical City Healthcare Overview and Community Impact

Community Service Request

At Medical City Healthcare, we are committed to the care and improvement of human life. We are also committed to involvement in the communities we serve.

If you would like to request support from Medical City Healthcare, please fill out the form below and a representative will contact you.